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Coastal Staircases Blog

Internal and External timber Types – Finding the right timber for the job!

March 1, 2018 When choosing a timber type for your staircase it is easy to be swayed one way or another due to the look or colour or feature you want to achieve but that might not be in your best interest in the long run. There are some timbers that are not suitable for certain jobs especially...
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Coastal Staircases – Display Room/Office

February 1, 2018 Our display room/office is located at front of our factory. We recommend all customers come and visit our showroom for final selection of styles and finishes and to help understand your quotes better. Our displays give our customers the opportunity to get their hands on the product, which helps in making final choices. The photos...
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You have just placed an order with Coastal Staircases, now what? – Status Updates

December 19, 2017 Now that you have an order with Coastal Staircases I’m sure you have lots of questions. Once an order is made you will receive a call or text within the next 2 weeks to conduct an onsite measure. Once a measure has been conducted you will receive a status update. This will have everything you...
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Coastal Staircases – Payment Terms

November 1, 2017 Our terms of payment for our private customers are, 50% deposit with full payment required up to 7 days prior to installation or supply of your order. If you do not have a credit account with us, these will be your payment terms. Some customers have raised concerns in regards to these payment terms. Please...
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Ordering Process – Coastal Staircases Geelong

October 11, 2017 Once you have received your quote and would like to place an order, there are a few steps we have put in place to ensure nothing is missed and you get exactly what you are wanting. Firstly we ask you to read the quote thoroughly along with the terms of trade attached with your quote....
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Coastal Staircases – Defects, Warranty and Returns

September 6, 2017 Some of our customers have raised concerns in regards to our ordering process. If you do not have a credit account with us your order is required to be paid in full 7 days prior to installation. Please find comfort in knowing that the terms and conditions put in place are to protect you as...
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Cost of a standard staircase/balustrade? – Coastal Staircases

August 7, 2017 HOW MUCH IS A STANDARD STAIRCASE? CAN YOU QUOTE A STANDARD STAIRCASE? CAN YOU QUOTE JUST A STANDARD BALUSTRADE PLEASE? Ahhh, the dreaded questions we get asked all too often. There is no such thing as a standard staircase or balustrade. A staircase can vary significantly from $1650 to $30,000 based on the style, selection...
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Staircase Repairs and Renovations – Staircases Geelong

July 5, 2017 We often get asked, “Can Coastal Staircases repair or renovate an existing staircase or balustrade?” We can BUT, repairing and renovating staircases can be complicated based on many factors. We review each request individually. In some cases the balustrade is incorporated into the staircase which doesn’t make for an easy change. If we were to...
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Squeaky, Creaky Staircases – Staircases Geelong and the Sufcoast

June 1, 2017 Staircases should never creak or squeak if they are installed correctly and fitted with the appropriate amount of glue blocks and wedges. If it does occur it could be due to a number of issues and may not be the staircase at all. In the event that creaking occurs, it can be an easy fix...
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Geelong Staircases – What areas do we cover?

April 27, 2017 Can we travel to Melbourne and outer suburbs? Can we quote for jobs in other states? The answer is yes BUT, depending on the location and the type of job distance may be over our threshold. Travel alone will be costly and we feel you may receive a better priced quote from a stair business...
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